PAYMENT INFORMATION & CANCELLATION POLICY

Payment & Additional Rates:

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• We accept Visa & Mastercard

• A deposit is required to hold a reservation

• For Debit or Cash payments, please email us to arrange for a deposit

• Daily rates are per family (2 adults & up to 3 children) 

• Additional person(s) – $5 per night

• Late Check-in/out – $15 allows you to check-in as early as 11:00 and extends check out to 3 pm (when available)

• Extra charges may apply for extra vehicles, additional tents and a number of other items so please feel free to tell us about your specific needs

• All prices listed are subject to 15% HST

Cancellation Policy:

• Our cancellation policy requires 72 hours notice prior to check-in time on your arrival date for a refund

• LONG WEEKENDS - 7 days cancellation notice is required for a refund

• YURT - 14 days cancellation notice is required for a refund

• FULL SERVICE SITES - 14 days cancellation notice is required for a refund

• No refunds or cancellations can be made for inclement weather

• All reservation cancellations are subject to a $10.00 + HST processing fee

• Online booking fees are non-refundable

• Those who give less than 72 hours notice forfeit their deposit

• Those who do not show for their reservation owe for their entire stay

• Upon your arrival no refunds will be issued if you choose to leave early.

• A $5.00 alteration fee will be charged for any decrease in days booked before your arrival date.